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Power Webmail Application Client
Many of the features you find in your favorite email client
such as Outlook, Thunderbird, and Outlook Express have
been built into this amazing web application. Your email
is stored online in our secure network accessible anytime,
anywhere you need it. We have optimized our network to
operate at high speeds with huge scalability so that
you can access RealtimeMail using IMAP, SMTP, POP3, and the
webmail application client. The RealtimeMail web client is
not like your typical webmail interface. We call it a
client because it behaves just like your traditional
desktop based email client.
Calendar & Appointments
Create one, many, or share Calendar & Appointments
folders with members of your organization through the web
application client. Sync your calendar folders online with
most applications and devices.
Tasks
Create task lists and share them with other members of
the organization to track project workflow.
Address Books
Manage a central address book for your organization and
access it using LDAP from any email client. Create one, many,
or share your address books folders with other users within
your organization with the web application client. RealtimeMail
supports many features to manage your contacts including:
RealtimeMail Contact Update Campaigns allow you to quickly
and easily let your contacts update their own personal
information. Simply start a new update campaign, select
a personalized message to send to your contacts, and we
will do the work for you. Each person in the folder you
select will be sent an email asking them to visit a URL
if the personal information contained in the email is incorrect.
Once they have visited the URL they can update, edit, or
delete any part of their contact.
Import or Export from
any one of your contacts folders using the RealtimeMail import/export
wizard from a CSV file or using CSV formats from MS Outlook,
MS Outlook Express, and Thunderbird.
Remotely sync your contacts folder
using SyncML with the RealtimeMail Outlook Sync Plug-in.
File Storage
Store and share your files online and manage them via the
web application client or using your favorite FTP client.
Online File Storage Store files that need to be accessed
from anywhere on the Internet using the online storage
feature within RealtimeMail. You may create any number of folders
to organize and store your files within your account. The
web application client looks and behaves just like the
Windows based Explorer including right click context menus,
shift & ctrl
button select operations, drag n' drop support and more.
FTP Using your favorite FTP client you can access
your RealtimeMail online disk storage at FTP.REALTIMESUPPORT.COM
Instant Messaging
Stay in touch with co-workers with the built-in IM client
to the web application client. The RealtimeMail web application
client supports online instant messaging. This feature
allows you to stay in touch with other members of your
organization or any RealtimeMail member. In addition RealtimeMail's
instant messaging tool connects to the Jabber network
of instant messaging servers allowing you to communicate
to anyone using a client on the Jabber network. More
information on Jabber can be found here at www.jabber.org.
Share Data & Collaboration
Share mail folders, tasks, contacts, address books, journals,
and notes with one or more members of your organization.
We know that productivity means that information that is
shared by two or more people within an organization is
important. We allow you to share Mail, Tasks, Journal,
Calendar, Appointments, and Contacts with one or more people
within your organization. Shared folders can be setup within
the web application client, mail sharing can even be accessed
from IMAP using any IMAP enabled email client such as MS
Outlook, MS Outlook Express, Thunderbird, and most others.
Outlook Sync
Sync your MS Outlook mail, calendar, contacts, and groupware
using RealtimeMail SyncML tool. We know that
productivity means that information that is shared by two
or more people within an organization is important. We
allow you to share Mail, Tasks, Journal, Calendar, Appointments,
and Contacts with one or more people within your organization.
Shared folders can be setup within the web application
client, mail sharing can even be accessed from IMAP using
any IMAP enabled email client such as MS Outlook, MS Outlook
Express, Thunderbird, and most others.
Enterprise
Management
Manage all of your email accounts using this web-based
and API based management tool. We know that productivity
means that information that is shared by two or more people
within an organization is important. We allow you to share
Mail, Tasks, Journal, Calendar, Appointments, and Contacts
with one or more people within your organization. Shared
folders can be setup within the web application client,
mail sharing can even be accessed from IMAP using any IMAP
enabled email client such as MS Outlook, MS Outlook Express,
Thunderbird, and most others.
Contacts Auto-Update Campaigns - RealtimeMail
Contact Update Campaigns allow you too quickly and easily
let your contacts update their own personal information.
Simply start a new update campaign, select a personalized
message to send to your contacts, and we will do the work
for you. Each person in the folder you select will be sent
an email asking them to visit a URL if the personal information
contained in the email is incorrect or incomplete. Once
they have visited the URL they can update, edit, or delete
any part of their contact.
Addressbook Import / Export - Through
the web interface RealtimeMail provides a easy to use wizard
for you to import and export your address book from many
common email clients. This wizard provides you step-by-step
directions on exporting your address book entries from
your email client (such as MS Outlook / Outlook Express)
and uploading these contacts into a RealtimeMail contacts folder.
Webmail Spell Check - Through the advanced
web compose mail utility (send or reply email utility)
you will find a handy feature for spell checking your messages
before you send them. This pop-up window is similar to
the spell check feature you find in powerful email clients.
Web Addressbook Compose Autocomplete -
Another feature of our web compose mail utility (send or
reply email utility) is the ability to auto-complete the To: and CC: fields
(or the recipient) of your email message. We capture the
names and email addresses from all of your contacts folders
and allow you to auto-complete these names or addresses
when writing an email.
This means that while if John Doe is in
your Contacts folder you can simply start writing John
D and the system will try to guess which person
from your contacts list you are attempting to email.
Account Disk Storage - This is the amount
of disk storage in megabytes that are allowed on your account.
This includes all aspects of your account including mail
items, folders, address book, journal, tasks, and notes.
You are provided disk space statistics on your web interface
to let you know how much disk space you are using expressed
on a graph and a number, we also show you this data by
each folder.
IMAP - IMAP is an advanced mail protocol
that RealtimeMail utilizes to connect with your email client.
This is a standardized internet mail protocol for retrieving
and storing mail folders and mail messages. Most email
clients have support for IMAP including MS Outlook, Outlook
Express, Thunderbird, Eudora, and even your PDA. You may
connect to RealtimeMail's IMAP server at: IMAP.REALTIMESUPPORT.COM using
the default port 143 or if you are behind
a firewall port 80 is also available.
POP3 - POP3 is a simple mail protocol
that allows you to connect to your RealtimeMail inbox from your
email client.
SMTP - SMTP is the standard internet
mail protocol for sending mail messages across the internet.
RealtimeMail's SMTP server is available to RealtimeMail users at: SMTP.REALTIMESUPPORT.COM on
the default port 25 or if you are behind
a firewall port 2500 is also available.
RealtimeMail Group Sub-Account Mailboxes -
With RealtimeMail Group you can setup sub-accounts for members
of your organization. This allows each member of your organization
to have their own RealtimeMail mailbox with shared resources
among your group. Each user can share his or her own mail,
calendar, address book, and tasks folders with one another.
In addition, each mailbox user can have his or her own
mail alias @yourcompany.org as domain names are shared
across all accounts within the group.
Shared Disk Space - Shared Disk Space
is applicable to the RealtimeMail Group plan. This means that
your disk storage limit is shared among all RealtimeMail mailboxes
setup within your account. The sum of all mailboxes cannot
exceed the disk storage limit. This allows greater flexibility
of your disk storage requirements.
Secure Server Side Storage - With RealtimeMail,
all of your mail and data is stored on our secure servers.
You may access your mail from many different sources using
secure internet protocols. No longer worry about having
your mail data backed up on your local computer, we do
it for you on our servers. If you are planning on a PC
upgrade or doing some traveling you will not have to fear
moving your mail and groupware data, it is stored on our
servers, simply setup your email client or use the web
on the new PC.
Access methods include, accessing your RealtimeMail account
from our webmail and your favorite email client, anywhere
in the world.
RTSFilter Anti-Spam & Anti-Virus Technology -
RTSFilter is a very unique and customizable Anti-Spam & Anti-Virus
technology that we have deployed. We use a combination
of spam technologies that allow you to fine tune your spam
settings to your taste. Each message that comes into your
account is rated for a spam score. The possible score ratings
are:
· Very Unlikely that this message is spam.
· Unlikely that this message is spam.
· Hard to tell that this message is spam.
· Likely that this message is spam.
· Very Likely that this message is spam.
· All messages that come in.
You can setup up to 3 actions for each of the scores listed
above, they are:
· Challenge / Response system This verifies that
the person sending you email is a human and not a machine through a unique
verification system. If a sender has never sent a mail to RealtimeMail before, they
will be sent a message asking them to visit a URL, until such time the message
they have sent is held in your escrow (Unverified) mailbox.
· Forward message to your Spam Folder
· Discard Message
RTSFilter also has a very strong anti-virus enabled system.
By default all of your incoming email messages are scanned
for viruses that may be harmful to your computer. If a
virus is detected we will deliver this suspect message
to your Spam folder and attach the original email message
to a wrapped email that is not harmful.
Rule Magic & Mail Rules - RealtimeMail
is a server-side email solution that replaces all of the
power of your email client to the server side so it must
be configured only once. In most cases you will notice
a service & feature improvement over your existing
email clients.
Rule Magic is a unique feature to RealtimeMail
that adds a bit of artificial intelligence to your email.
This feature when enabled will learn how your messages
are sorted within your email account. For example, when
you first setup your email account at RealtimeMail if a message
is not spam it will come to your Inbox folder. You will
then move some of these messages to other folders within
your account. This move process will train the rule magic
system where your email should be delivered to so that
in the future the system will deliver your email directly
to these folders. While this will take a few days of
training it can become very accurate in a relatively
short time period. This feature is off by default so
be sure to check out the Settings --> Mail
Rules area of your account. This is truly a
unique feature to RealtimeMail!
Mail Rules enable you to sort your email
into various folders based on certain actions such as
From a certain person, or delivered from a certain consolidated
Yahoo!, Hotmail, or POP3 account. They can become complex
so that power users can fine tune the mail rules to the
most specific type of email message. In addition to sorting
your email the system can also be configured to forward
your email to a certain person, mark it as flagged, and
a number of other action features.
Mail Auto Responder - Mail autoresponders
are available to users that have setup their domain name
with RealtimeMail. This enables you to setup mail aliases that
autorespond to incoming mail with a specified subject and
mail message.
Mail Forwarders - Mail forwarders are
available to users that have setup their domain name with
RealtimeMail. This enables you to setup mail aliases that forward
incoming mail to a specified email address.
Shareable Mail Folders - The RealtimeMail
group plan allows you to instantly share mail folders that
you choose to other users of your group or your RealtimeMail
Friends List.
Shareable Contacts and Address Book -
The RealtimeMail group plan allows you to instantly share contacts
and address book folders that you choose to other users
of your group or your RealtimeMail Friends List.
Shareable Calendar - The RealtimeMail group
plan allows you to instantly share calendar folders and
appointments that you choose to other users of your group
or your RealtimeMail Friends List.
Shareable Folders - The RealtimeMail group
plan allows you to instantly share folders that you choose
to other users of your group or your RealtimeMail Friends List.
Web Publishable Calendar - The RealtimeMail
Group plan allows any user of the group to publish his
or her own Calendar folder to the web. You will be given
a URL for public visitors to see your published folder
from anywhere without having to have a RealtimeMail account.
This is great to show friends your appointment schedule
or for clients to make appointments with you.
Web Public Appointment Creation - Through
the use of the Web Publishable Calendar, you have the option
to allow visitors to your published folder to make, change,
and cancel appointments.
When a visitor requests to make, change, or cancel an appointment
then an email is sent to the folder owner. The owner of
this folder then must visit a URL to approve or deny the
public request to modify the calendar. A follow-up email
is sent to the person requesting to modify your folder
with the approval or deny decision.
RTSFriends Collaboration - With RealtimeMail
Group, occasionally you will find it necessary to share
information with not only members of your own group but
a member of a different RealtimeMail group. RealtimeMail friends
allow you to setup a two-way handshake to share folders
just as you would with other members of your group.
Outlook Plug-In - The MS Outlook Plug-In
is a software download from RealtimeMail that enables you to
see your RealtimeMail groupware folders within Outlook. This
enables you to store your Outlook Calendar, Tasks, Journal,
Contacts (Address Book), and notes on the server-side.
You can then access your RealtimeMail groupware folder tree
from any other Outlook e-mail client or the RealtimeMail webmail
interface.
RTS Accounts - RTS Accounts are e-mail
accounts that you setup within RealtimeMail to consolidate into
your RealtimeMail account. This includes your Yahoo!, Hotmail,
MSN, EarthLink, POP3, and IMAP email accounts that you
setup within RealtimeMail as fused accounts.
Bandwidth - Bandwidth is the amount of
mail traffic that you send and receive to your email account.
This is the total amount of bits that are transmitted across
the Internet for your RealtimeMail account traffic.
