Southern California's leader in information technology services.

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Realtime Support Professional Consultants & Engineers...
Providing Service to Southern California Since 1990 with Fast, Reliable, Personal On-Site Service.


Mac Services

  Home & Home Office
  Small Business
  Medium & Large Business


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Computer & Accessory Sales

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We've Got Your Mac

Realtime Support has been serving the business community since 1990. We've helped thousands of business professionals just like you make a better computer choice.

When you're ready to make that same choice, we'll be here to answer your call with the best service in the industry.

Realtime Support is members of the Apple Consultants Network.

Thinking About Upgrading?

That's Even More Reason To Stay With Mac.

No Upgrade Nightmares - If your thing of upgrading your PC, before you can upgrade to Vista, you'll likely need a new PC or upgrades to your memory, hard drive, and graphics card. Skip the hassle and get a Mac instead.

You Don't Have To Buy New Stuff - Your existing printer, camera, keyboard, mouse, and other peripherals will work with a Mac.

Macs Run Windows - The latest software options, Intel-powered Macs can easily run Microsoft Vista, plus deliver all the benefits of Mac OS X.

Macs Run Microsoft Office - Office for the Mac OS X gives you Word, PowerPoint, and Excel-all with familiar features and shortcut commands. For collaborative work, Office for Mac seamlessly connects to Microsoft Exchange servers.

You Can Take It With You - Most popular applications for Mac and PC use the same file formats, making it simple to exchange documents with friends and coworkers or move existing files from PC to Mac.

Need One Good Reason To Choose Mac For Your Business?

Have 10.

Macs Just Work - How much time have you spent troubleshooting PCs? When you choose Mac for business computing, you get hardware and software that actually work together so you can get more done. What a concept!

Everything-Ready - Mac is the only platform in the world that can run all major desktop operating systems, including Max OS X, Windows XP, and Windows Vista. With software like Parallels Desktop or VMware, you can even run them side-by-side.

114,000 Viruses? Not On A Mac - Max OS X was designed for security, so it isn't affected by the barrage of viruses and maleware that hinders PC performance. Likewise. it isn't plagued by never-ending security dialog boxes like those in Vista. On a Mac, you can work safely without interruption.

Still The Most Advanced OS - No other operating system, Vista included, offers the rich feature and simplicity of Mac OS X. Of course, if you do want to run Vista, Mac has you covered there as well.

The Latest Intel Chips - Intel Core 2 Duo Processors are fast in any system; put them in a Mac and they're even faster. That's because Mac OS X is optimized to squeeze every bit of performance out of Intel's engines.

No Hunting For Drivers - Just plug a peripheral in and it works. A Mac has USB drivers for printers, external drives, digital cameras, input devices, iPods, and more. It can see Bluetooth cell phones and headsets as well as FireWire cameras-no rebooting, no hassles.

Design That Turns Heads - Maces are stylish as they are fast. The Apple style shows in every detail, from the sculpted exteriors to the gorgeous Mac OS X graphics.

Instant Video Chats - Communicate face-to-face as easily as making a phone call. On a Mac, you just click the icon to initiate a four-way video chat with colleagues across the office or around the world.

One-Click Websites - How long does it take you to post images or video to the Web on a PC? On a Mac, you can shoot a picture or movie with the built-in camera and post it online is seconds.

Awesome Out Of The Box - Instead of coming with a library of trial programs and scaled-down software, Macs include a suite of full-version, best-in-class applications that enable you to be productive right out of the box.

Call Our Mac Certified Technical Support Team Today And Learn More About Apple Products And Services
Call: 562. 366.0079 ext. 1
310.694.9644 ext. 1
Email: sales@realtimesupport.com

We're not interested in "selling" you a product or "closing a deal"; were interested in building a very long-term, mutually beneficial relationship as your preferred technology provider.

Realtime Support Is Your Recognized Leader For All Your Mac Computers, Mac Accessories, Equipment, Consulting Services and IT Staffing...

Manage your IT workload with Realtime Support Staffing…

Flexibility is essential for maintaining a competitive edge in today's business world, and nowhere is this more true than within an information technology (IT) department. We look at staffing needs based on a company's immediate and long-term objectives, enabling managers to determine what combination of permanent and Extended Support Plan employees will best meet their needs.

Consultants are being brought in for a wide range of projects, from implementation of new technologies to providing added support during times of peak project workloads. But perhaps most important, consultants are affording firms access to skills that are not readily available internally – giving them a source for immediate expertise.


Why Outsourcing Makes Sense...

  • Controlled & Predictable IT Costs   • Guaranteed Reliability
  • On-Demand Skill Sets   • Leverage Better Technology
  • Certified Professionals   • Managed Services
  • Network Monitoring 24/7   • Peace Of Mind That You're In Good Hands
  • Reduces Your Risk   • Increase Your Bottom Line
  • Document Management   • Allows You To Focus On Your Business
  • Assists With Regulatory Compliance   • Deliver Service Excellence
       

1-4 Hour Priority Response...

Our Priority Support Plans put You on a "1-4 Hour Response Time" and can be used over a few days, few months, or throughout the year...

Additional Plans are available. Call today and let us customize a Priority Support Plan that best fits your needs.

Our Priority Support Plans accounts were designed to provide you with a peace of mind when it comes to your network system's regular maintenance needs. Each Priority Support Plan account is adequate to a different network size, and provide you with a reduced service rate.

Same Day Priority Support...

Our Pre-Paid Support Plans put You on "Same Day Priority Support" and can be used over a few days, few months, or throughout the year...

The Pre-Paid Support Plan accounts are valid for a full year from activation, and may be applied to all maintenance services. Pre-Paid Support Plan clients receive a centralized billing invoice every month along with their Pre-Paid Support Plan account statement.

The Pre-Paid Support Plans may be used all at once on a single project or throughout the year for multiple services. Pre-Paid Support Plan accounts may be used for maintenance projects and services only.

 


 

compare to our standard rate of 125$/hr

Our Efficient Network Management Team Can Help Centralize,
Simplify and Streamline Your Network Configuration.

make an appointment

For More Information
Call: 562.366.0079 or 310.694.9644

 


 

We Accept; VISA, MasterCard, American Express, Discover, Cash & Checks

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Business Services
Realtime Support offers all the technology services your business needs. Whether it’s a complete upgrade of your entire solution, or just connecting you to the Internet, we can provide all the help to get you up and running. From planning to power-up, Realtime Support will deliver the right solution for you.

- Complete network analysis and recommendations
- Installation and configuration of new hardware
- Network cabling, including CAT5, CAT6, and fiber
- On-demand break/fix services
- Remote Support
- Network configuration
- Antivirus and security solutions
- Preventative maintenance
- Backup solutions
- Storage solutions
- Wireless access
- Remote access
- Email solutions
- Customer Relationship Management solutions
- Accounting and quoting solutions

FAQs

FYI



Maintenance Agreements and Pre-Paid Accounts:

Realtime Support offers great special pricing for businesses wishing to employ a longer term solution than standard hourly, or on-call rates. We offer Long or Short Extended Support Plans, Maintenance Agreements and Pre-Paid Account service packages that can be customized to meet the needs of your business. This can significantly lower your hourly rate - up to 35% savings from our standard rate.

IT Consulting Services & Staffing:

Help Manage your IT workload with Realtime Support Staffing.

Our Trusted Technicians:

Will come directly to you to solve your computer troubles right on the spot. Simply call us to schedule an appointment time to fit your schedule or book an appointment on-line. We offer same day, next day, after-hours, and weekend service! 24/7.

Same Day or Next Business Day Repair:

Fed up with lugging your Mac to a repair shop every time it has problems, only to have to wait a week or more to get it back? We offer FREE pickup and delivery and in most cases offer a one to two day turn-around.

On-Site Training:

Email, Internet; Explorer,Safari, Mac OS 9.2, OS X Jaguar/Panther/Tiger, Apple’s; iPhoto, iDVD, iTunes, Garage Band, Popular Graphic and Word Processing Programs, and Much, Much More...

Business Networking:

Your network is vital to your business. Having printing problems, DSL or T1 line connecting, can’t send or receive e-mails…

When problems arise you need reliable, fast, on-site service. The Realtime Computer Support Team is ready to solve your server and network problems when you need it. We do network wiring and setup wireless networks.

Virus and Spyware Repair:

Wipe out viruses and remove spyware on your hard drive and network and protect yourself from future attacks! Our technicians encounter virus and spyware activity on more than half of our service calls. Easily spread through email and through the Internet. Most often viruses and spyware can be very destructiv;, viruses and spyware can wreak havoc on your office Mac's/Network, even while your not aware of it.

Realtime Support offers the following virus and spyware services:

• Virus/Spyware Removal and Repair
• Virus/Spyware Software Updates
• Anti-Virus/Spyware Installation

Firewalls and Security:

How secure is your computer and network? Have you downloaded the latest patches and security updates from Apple? How about a firewall?

As internet usage has grown, so have security threats. You should consider a firewall, especially if you have T1, DSL, ADSL or cable for your internet connection. Firewalls fall into two categories; software or hardware. Both keep hackers from sneaking into your computer and getting into sensitive data.

 


Our company takes pride in customer satisfaction. Our goal from the start has been to help clients with innovative computer and networking solutions that are reliable, convenient, and affordable. The management team at Realtime Support is made up of customer service professionals, computer repair specialists, and networking engineers.

Our commitment to quality, superior customer service and support at the most reasonable prices has made us one of the most respected On-Site Computer Solutions Company in Southern California.

Over 200 companies rely on Realtime Support to handle their networks, because we’re built on the principles of collaborative teamwork, technical superiority, extraordinary customer service, and business value. As Realtime Support continues its mission, we welcome you to benefit from our services.

Experience Apple. Visit the Apple store today. Apple carries Mac software packages for your all your computing needs. If you don't see what you're looking for, call us for pricing.

Please call our Computer Technical Support Team today and learn more about our other products and services:

562.366.0079 or 310. 276.3264

Visit The Realtime Store