What We Do
Realtime Support offers the highest quality of computer support and repair services to its members and customers, while also striving to increase providers’ profits satisfaction by offering new sources of revenue and customers.
From our members and customers viewpoint, it translates into quality service and enhanced satisfaction by reducing the cost of computer support and repair services through our membership service plans.
Combining the benefits of a well-managed and centralized administration function with qualified computer specialist, we offer a fresh perspective and sound solutions to computer support and repair services.
How We Can Make Your Business Grow
We supply and manage qualified providers to service their members and customers by administer services like hardware installation, software installation, virus removal, etc... these services are then outsource to our providers.
We select the best computer specialist across the country to provide services to our members and customers.
With some programs, providers are paid directly from us and with other referral base programs, providers collect payment from customers.
By joining our provider network, your company will be entered into our database of providers. Your company will be seen by millions of members nationwide. By being listed in our directory your company will be assigned clients based on your location, aptitude, and availability. Our call centers have 24/7 access to the directory and will use the directory to assign clients to your company.
We offer our members low-cost maintenance and repair plans, then outsource the repair services to our providers.
OVERVIEW
The RTS Network is the largest Provider Management Network in the country, we are always interested in adding qualified computer professionals and facilities to our Network.
We are committed to delivering maximum value to our clients helping them succeed in a constantly changing and challenging business world.
Our fundamental company values stem from understanding that our success is tied with success of our clients and members.
Before you make the decision to join our nationwide provider network, we have put together this informational website, so that you can know more about the benefits of becoming a participating provider.
If you decide to join, you can view our programs and enroll in one of our programs by clicking "APPLY NOW".
Who We Are
Realtime Support, Inc. is a Computer Service Management provider with over 18-years of computer management expertise. Realtime Support welcomes the opportunity to meet your requests and the challenge to provide you with the best premium services.
Realtime Support's Computer Service Management team was born out of the vision that we could be a true leader in the field of computer services management. So far the results have surpassed all our expectations.
Realtime Support is committed to providing members, customers and providers with a truly global response to a global need. At its simplest level our mission is to match members that need computer services with qualified and skilled companies to perform the job.
Our Members
We have a nationwide marketing strategy in place that attract thousands of members to our maintenance plans every month. Our members vary from the basic home user to small and large businesses in desperate need of computer repairs and support services.
Members look for us to find the best, reliable, honest, and experienced computer professionals.
Our members trust us to make the right choice in Providers.
Provider Benefits
As a provider in our network you will increase your business and enhanced profitability by accessing new customers.
At Realtime Support, we believe that to be successful, a long-term, mutually satisfactory association must exist between the participating providers and ourselves. We have built our organization with this goal in mind and would like to invite you to become a participant in our network.
As our provider, you have our commitment to help you meet your profit objectives through various benefits that your organization will enjoy.