Privacy Policy
This Privacy
Policy governs the manner in which Realtime Support, Inc.
("RealtimeMail")
collects, uses, maintains and discloses information collected
from users of the RealtimeMail service (each, a "User").
Privacy
Realtime Support is committed to safeguarding the information Users entrust to
RealtimeMail and believes every User should know how RealtimeMail utilizes the information
collected from the usage of the service. This Web Site is not directed at children
under 13 years of age. However, children under the age of 13 which wish to participate
in RealtimeMail Forum must submit a permission form prior to becoming a registered
user.
The Information We Collect
RealtimeMail may collect personally identifiable information from Users in a variety
of ways, including through online forms for ordering products and services, and
other instances where Users are invited to volunteer such information. RealtimeMail
may also collect information about how Users use our service, for example, by
tracking the number of unique views received by the pages of the our Web Site,
or the domains from which Users originate. We may use "cookies" to track how
Users use our service. A cookie is a piece of software that a Web server can
store on the Users' PC and use to identify the User should they visit the web
site again. While not all of the information that we collect from Users is personally
identifiable, it may be associated with personally identifiable information that
Users provide us through our Web Site or other online services.
How We Use Information
RealtimeMail may use personally identifiable information collected through our Web
Site to contact Users regarding current and planned future products and services
offered by RealtimeMail and its trusted independent contractors and business partners,
and otherwise to enhance Users' experience with RealtimeMail and such independent
contractors and business partners.
RealtimeMail will at no time release or
sell customer lists or other private and personal information (such as email,
name, address, and telephone number) to any 3rd party for the purposes of marketing
of any kind, such as 3rd party unsolicited email (SPAM). RealtimeMail will
not access or release private and personal information on your account, except
in the case of:
- Comply with a court order, subpoena, or other legal instrument from a
Government Authority of competent jurisdiction.
- Enforce the RealtimeMail Terms of Service.
- Administer, maintain, and improve the service.
- Providing customer service to User (such as investigating an User related
bug)
- Protect and defend the rights or property of RealtimeMail and its members
or others.
RealtimeMail may also use information collected through our Web Site for research
regarding the effectiveness of the Web Site and the marketing, advertising
and sales efforts of RealtimeMail, its independent contractors and business partners.
Disclosure of Information
RealtimeMail may disclose information collected from Users to independent contractors
and business partners who will use the information only for the purposes outlined
above. We may also disclose aggregate, anonymous data based on information collected
from Users to investors and potential partners. Finally, we may transfer information
collected from Users in connection with a sale of RealtimeMail's business.
Maintenance of Information
Information about Users that is maintained on our systems is protected using
industry standard security measures. However, we cannot guarantee that the information
submitted to, maintained on, or transmitted from our systems will be completely
secure.
Questions
Users may direct questions concerning this Privacy Policy by email to info@realtimesupport.com.
