PC Repairs and Upgrades - As technology
improves over-time, new and improved applications demand
higher computer resources. To comply with those demands
a hardware upgrade may be done. A Realtime Support Consultant
is prepared to suggest an upgrade strategy and perform the
installations that are necessary to increase your productivity
and therefore increase your bottom line.
When one of your network system components fail, you need
a company that you trust to provide the fastest, most reliable
and efficient service your money can buy. Our technicians
will arrive at your home or office, conduct a brief analysis
of your system and troubleshoot the issue.
New Computer Set-up and Installation - We can help you set up your new computer through the entire
process, from unboxing and connecting it, all the way through
fine tuning your settings to fit your needs. Whether you
bought a brand name computer or a generic "no name"
computer - we can do it! Simply give us a call to help you
get your computer up and running quickly and easily.
Upgrades - Is your computer several years old? Is it slow to boot up? Are you running out of storage space? We can breathe new life into your PC by upgrading some of its key components. Even if your system is fairly new, you may need a few enhancements to accommodate your growing collection of digital photos, movies, files or video games. Have questions about whether or not you should upgrade your hardware or if it is time to replace it? Call our support team today.
High Speed Internet Access & E-Mail Setup - Did you get your Cable or DSL modem and the service is ready
to go, but not sure how to set it up? We'll come in to your
location and get it all set up so you can start enjoying
surfing the internet immediately. We can also set up your
e-mail accounts.
Adding a New Computer to an existing Network- If you already have a high speed internet connection or
a network in your location and would like us to add an additional
computer to the network, this is what you need. We will
connect and configure the new computer to the network and
allow you to connect all of your computers to the internet
via a single internet connection, saving you additional
monthly costs for multiple internet connections.
Installing New Equipment - We can install
and configure any of the following devices: printers, digital
cameras, CD-ROMs, DVD-ROMS, CD and DVD Writers, Scanners,
Hard Drives, Sound Cards, Video Cards, and other equipment.
Call our support team to schedule an appointment and let
us take care of all your new equipment set-up needs.
Operating System Installation - Our experienced
technicians will install your Microsoft Windows operating
system on your computer system and set-up all needed drivers
to make your computer work properly. A system re-installation
(rebuild) can make your computer run as good as new and
is a highly recommended service to systems that are not
functioning properly.
Software Installation - Got a new software
program? You need to install it! We can take care of the
entire process for you, so you can concentrate on using
the software.
Network Optimization - Networks are generally
a framework of a number of technologies working together.
The main components of an average network are:
* Physical cabling
* Network Electronics such as network cards, hubs, switches,
routers, bridges, etc.
* Servers & Workstations
* Firewalls
* Network Operating Systems
* Workstation Operating Systems
* Software Applications
* Internet Connection
Our optimization process involves an in-depth analysis
of all these components. End result is a comprehensive end-to-end
network and system availability assessment of your network.
After making these assessments, we provide specific recommendations
and action items to improve network efficiency. Our years
of experience as solutions provider, combined with the experience
of our engineers, technicians, utilizing the state-of-the-art
equipment and partnering with key industry vendors, allows
us to provide an accurate and reliable end-to-end snapshot
of your network infrastructure. Based on this information,
we can deploy the appropriate solutions to maximally optimize
your network.
Remote Access Solutions - Some business
owners take the phrase 'time is money' very seriously and
wish to maximize their working hours while they are at home
or on the road. Remote Access Solutions will allow you to
access a remote computer via high speed internet connection
or direct modem connection. Remote Access allows you to
perform most operating tasks such as: word processing, e-mail,
accounting, data entry, database searching, file transfers,
personal management applications, etc.
Network Installations and Re-locations - Whether you want to network your existing stand-alone computers
or wish to relocate your computer network to a new office,
we can help. Our network installation and relocation service
will provide a peace of mind installation and will be performed
according to the industry's higher standards by our licensed
and insured technicians. The relocation service includes
shut-down of your existing network system, packing, relocating
and assembling the network system in its new location.
Our Cabling Services includes:
* Network moves, adds, and changes
* Structured cabling solutions, including horizontal, backbone,
& campus cabling
* Fiber Optics, Wireless and Copper cabling solutions ranging
from 10BASE-T to gigabit Ethernet.
* Voice and Data Drops
* Computer room design and installations
* Cable testing, certifications and documentation of results.
Areas of testing and Certification:
* Copper (CAT3, CAT5, CAT5E, CAT6 up to 750MHz) Testing
& Certification
* Gigabit Testing & Certification
* Wireless Testing & Certification
We have tools and expertise to certify compliance of installed
LAN Cabling to proposed TIA Category 6 and ISO Class E Standards.
Our test results have accuracy beyond TIA level III requirements
traceable to laboratory reference standards.
On-Site Estimate - A system evaluation
may be provided to allow you to better understand the needed
services and the involved cost of repairs.
Support Plans - One way to lower your costs for the latest technology and minimize downtime with our fast, reliable, personal on-site services. Our support plans are completely customizable to meet you're companies specific needs.
Disaster Recovery - Virus attacks, equipment
or software failure and natural disasters may cause your
computer system to come to a screeching halt. When the unexpected
happens we can assist you by recovering your network infrastructure
and restoring your saved data.
Data Backup Solutions - Has your company experienced data loss due to hardware malfunctions, viruses or other unexpected errors? Call our support team today. Our technicians will provide a backup and recovery solution that's best for you and most of all, affordable!
Computer Training - Weather you are a
computer guru or just a beginner, our patient instructors
may show you how to use your computer. Training is done
on a one-on-one basis at your location, and is personally
customized to your needs based on your knowledge and requirements.
Custom Built PC's - Realtime Support takes the guesswork out of the purchasing process. Our expert technicians can assemble systems to meet all of your specific computing needs, all at an affordable price to fit any budget.
Network and Internet Security - Our security
analysis services starts with the discovery process of major
security vulnerabilities on your LAN/WAN, Internet, intranet
and extranet hosts. We are able to probe and scan unlimited
number of IP addresses across your entire LAN using agents
that work on Microsoft Windows 95, 98, NT, XP, 2000 and
Windows 2003 platforms.
Our security tests include:
* Web Servers Proxy/Firewall
* Internet Restrictions
* Mail Server System Policy
* Database Servers NT Password Strength
* User & Administrator Privileges
* Printer & Shared Folders Privileges
* Mail Clients NT Services
* File Access Control
* Registry Access Control
* Applications
Security restrictions available:
* Restrict access to web sites with adult contents
* Limit access to selected web sites you define based on
a pre-defined criteria
After identifying possible security breaches, we will make
specific recommendations and action items to close these
security gaps. A comprehensive print-out of all test results
may be included in our final reports. We ensure that your company's private data remains private!
E-mail Spam Filtering- In the internet
world today, there's a lot of spam (junk e-mail) roaming
around taking up valuable space in your inbox and wasting
your time reading it. But how do you stop spam if there
is so much out there? We may install a spam filter that
will best suite your e-mail client software and minimize
the incoming spam in your in-box. Take a stand to minimize
your wasted time by fighting spam!
Anti-Virus Solutions- Internet connection,
e-mail traffic and application deployment may be carrying
a malicious virus or spyware elements that will infect your
computer system and may harm or destroy your valuable data.
We can protect your system utilizing the latest anti-virus
and anti spyware solutions available. We will configure
the application to protect a single computer, or your entire
network in real time as well as automating frequent virus
definition updates and hard drive scans. We can also assist
you to remove virus infections and spyware from your computer
and bring it back to good health.
Please call our Computer Technical Support Team today and
learn more about our other products and services 562.366.0079
or 310.694.9644
